Đỗ Hồng Mai

Creator Care OFFBOARDING

@Mai Đ. · joined 2025-02-01

1 active creator·0 VIP under care·₫78M GMV last 30d

M16 Anti-Poach · Offboarding workflow active

Mai Đ. đang trong offboarding. 1 creator cần handoff trước ngày X. Personal channel access đã bị lock — chỉ Zalo OA company channel.

ACTIVE QUEUE

1 mapped in mock

VIP UNDER CARE

0 Gold + 1 Watchlist

SLA COMPLIANCE

86%

target ≥ 90%

GMV 30D

₫78M

₫4M from mocked creators

AVG RELATIONSHIP

M16 across pool

Creator	Tier · State	GMV	Relationship	SLA
RV @reviewervn Tech	Watchlist paused·P6.4	₫4M	32	—

M16 · Relationship Heatmap

32/100

Trung bình quan hệ Mai Đ. với 1 creator dưới quyền.

High-affinity creators (anti-poach protected)

KPI vs Target

SLA Compliance86% / 90%

VIP Conversion0% / 20%

GMV/Owner ratio₫78M / 250M

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